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General disposition
Art. 1.- The purpose of these Regulations is to regulate the internal functioning of the Anáhuac México University Library services and to establish the lines of action in its relationship with the user and the norms that the latter must follow.

Art. 2.- The Library will provide its services in accordance with the Objectives, Philosophy, Mission, Vision, Policies and Regulations established by the Universidad Anáhuac México and will adjust its activities to the institutional calendar defined by the Vice Rector's Office for Integral Formation.
The users
Art. 3.- The following shall be considered as users of the Universidad Anáhuac México Library:
I. Internal User: Students, Academics, Graduates and Administrative Personnel.
II. External User: Institution with which there is an interlibrary loan agreement in force and the general public, who come to make use of the service.

Users are further classified according to the following table:

Type of Users

Collections

Amount

Loan period

Renewal

Students

  • Undergraduate Degree
  • Graduate
  • Prepa Anahuac (high school)

Administrative staff

General Collection, Thesis, UNWTO, China

5

8 days

2 for the same period

Reserve Stack

3 hours

No renewal

Reference, Journal issues

3 hours

No renewal

Videos, CD, DVD, Blu Ray

3 days

2 for the same period

Academic staff

  • Directors
  • Full time
  • Part time

General Collection, Thesis, UNWTO, China

10

15 days

2 for the same period

Reserve Stack

3 hours

No renewal

Reference, Journal issues

3 hours

No renewal

Videos, CD, DVD, Blu Ray

3 days

3 for the same period

Licenses (Web applications)
• Genially
• Kahoot
• Mentimeter
• Screencastify

2

15 days

No renewal

Graduates

General Collection, Thesis, UNWTO, China

4

8 days

1 for the same period

Reference, Journal issues

3 hours

No renewal


The collections
Art. 4.- The Library's collection is made up of the following collections:

I. General collection: made up of books that correspond to the basic bibliography of study plans and programs, as well as some complementary subjects and general culture.

II. Reference: Dictionaries, Encyclopedias, Yearbooks, Manuals, etc.

III. Bachelor's, Master's and Doctoral Theses.

IV. Publications of the World Tourism Organization (WTO) (South Campus only).

V. Digital Library: Databases and Electronic Books.

VI. Audiovisual Media: Blue Ray, CD, DVD, Videos, and support material in audio and video format.

VII. Periodicals: Magazines and newspapers

VIII. Reserve Fund: composed of a copy of the titles in greatest demand.

IX. Testoteca. Consisting of psychological evaluation resources (South Campus).


Art. 5.- Since the various collections are established for consultation purposes only for the hours or days of loan previously established in these Regulations, no user shall retain them beyond the stipulated time. Likewise, the collections of the Universidad Anáhuac México Library may not become part of any personal collection, even if it is for teaching support purposes.

The services
Art. 6.- For the best academic development of the Universidad Anáhuac México community, the Library establishes the following service schedules:

I. Schedules.
South and North Campus: Monday to Friday: 7:00 to 22:00 hours.
Saturdays: 9:00 to 14:00 hours.
Examination period (Monday to Friday): 6:30 a.m. to 10:00 p.m. (South Campus only).
Architecture and Design Library (North Campus): Monday to Friday 9:00 to 18:00 hours.
Saturdays: 9:00 to 14:00 hours.
Any change in the Library's service hours will be announced to users on the website, social networks and institutional bulletin boards.

II. Loans:
a) Internal. It is the access and availability that the user, internal and external, will have of the different open shelf collections for their use within the Library facilities.

b) At home. Modality in which the internal user will be allowed to use the different collections outside the Library's facilities and during the periods of time previously established for each collection in the present Regulations.

c) Interlibrary. According to the agreements in force, the user may make use of the collections belonging to another institution, with reciprocal correspondence from the Libraries of Universidad Anáhuac México, following the guidelines previously established by both institutions.

d) Transnational. Retrieval of articles and/or book chapters through the institutions that have an agreement.

e) Short loan. Students may use the collection of reserve, reference and periodicals material for a maximum period of three hours.

f) Technology Service for Teaching and Research. Support with technological equipment for teaching and research activities (South Campus).


User Rights and Obligations
Art. 7.- All users have the following rights:
a) Receive all the services provided by the Library, unless there is any sanction from Banner.

b) To enjoy equal attributes as a user according to the segment of the community to which he/she belongs and the previously established policies.

c) Renew the material on home loan through the following options:
a. Directly at the circulation and loan counter.
b. Online before 23:59 hrs.
https://anahuac.primo.exlibrisgroup.com/discovery/search?sortby=rank&vid=52ANAHUAC_INST:UAMX&lang=es
c. By telephone receiving a password that will serve to accredit the process. Until 21:30 hrs.
North Campus: 55.56.27.02.10 ext. 8451, 8465, 8306, 7133, 7711
South Campus: 55.56.28.88.00 ext. 499, 559, 521, 270 and 184

d. Through Social Networks. Until 21:30 hrs.
Facebook: /biblioanahuac
X (Twitter): @biblioanahuac
WhatsApp sending a message to the number:
North Campus: 55.12.27.25.58
South Campus: 55.72.23.37.44

e. When the material has a reservation request, the renewal will not proceed.


d) Receive, from the Library staff, the necessary support for the use and retrieval of documentary sources and resources.

e) To be instructed in the optimal use of information sources and resources.

f) Receive information on the status of their loan and reserve requests, as well as any outstanding debts in their registry through electronic alerts.

g) Facilitate access to all the resources available in the Library.

h) To make use of the internal loan of all the collections in open shelves.

i) Make use of the home loan and renewal (only if registered in the ALMA system of the Library).

j) Have access to the individual and collaborative study areas.


Art. 8.- The user has the following obligations:
a) To know and respect these Regulations.

b) To register at the entrance to all Library areas.

c) To show their valid identification card when requesting any type of loan.

d) Return and/or renew the material on the stipulated date.

e) In the case of a book with reserve status, the user will not be able to renew it.

f) In the case of interlibrary loan, the user must comply with and respect the established criteria.

g) Cover the fines generated by the delay in the delivery of materials.

h) Make good use of all the services offered by the Library.

i) Safeguard the integrity of the works that are provided on loan.

j) Respect the existing signage within the Library facilities.

k) Take care of the furniture and equipment in the different rooms of the Library.

l) Respect the opening and closing hours of the Library facilities and areas with restricted access.

m) Respect the provisions for the use of each of the Library's study rooms:
a. Collaborative study. Team work, talking is allowed. It is forbidden to consume food or beverages.
b. Individual study. Talking must be avoided and the consumption of food or beverages and the use of cell phones is prohibited.
c. Study in absolute silence. Avoid talking or generating any type of noise and the consumption of food or beverages is prohibited.

n) Take care of their belongings and personal belongings.

o) In the Academic Information Banking Room of the Library (SABIA) (South Campus).

a. Avoid using games and surfing pages with content that goes against the philosophy of the Universidad Anáhuac México.
b. Avoid installing software, saving personal files and installing screen savers.
c. The Library will not be responsible for any device forgotten in the rooms.

p) Return all documentary material that you have on loan and cover the charges generated by late delivery.

q) Allow authorized personnel to search your belongings when the security sensor is activated.

r) Respect the copyrights of the works that make up the collections of the Universidad Anáhuac México Library.

s) Not to enter the Library under the influence of alcohol and/or toxic substances.

t) Use the facilities for the purposes for which they are intended (study areas).

u) To maintain silence and due respect for other users.
v) Avoid inappropriate behavior within the library.
w) Use of Licenses (Web Applications)
a) The loan of the licenses is for the exclusive use of the staff and honorary professors of Universidad Anáhuac México.
b) The users of the applications must share with the University Community the materials generated as support for other professors.
c) It is the obligation of the professor to use the license for his/her teaching work at Universidad Anáhuac.
d) The use of the license is only and exclusively for the professors, it is not allowed to lend it to the students or that the student makes use of it.
e) The use of the licenses will be the responsibility of the professor who requested it, so he/she must take care of it and use it for the terms mentioned in this document.
f) The teacher may request a maximum of two licenses per period and may renew one additional time.
g) In the case of EdPuzzle, the license will be loaned with a generic institutional mail and will be loaned for the same duration as the other licenses (15 days).
h) Upon expiration of the loan period, the license will be automatically deactivated.

Sanctions
Art. 9.- Users’ failure to comply or any breach of this Regulation and its rules will result in the levying of sanctions, which will be dependent on the circumstances and classified as follows:

FINES

CONCEPT

POLICIES FOR STUDENTS

POLICIES FOR ACADEMIC AND ADMINISTRATIVE STAFF

Overdue
bibliographic material

$15.00
Per day and per copy

$15.00
Per day and per copy

Overdue
reference, reserve stack, and periodical material

$15.00
Per hour and per copy

 

$15.00
Per hour and per copy

Overdue licenses (Academic staff)

Not applicable

$15.00
Per day and per license

Book loss; mutilated,
stained or wet book.

Replacement of the title in the same or a newer edition.

Payment of fine generated upon reporting the loss.

Replacement of the title in the same or next edition.

Payment of fine generated upon reporting the loss.

Overdue Interlibrary Loan (ILL) - Anahuac Mexico University

Payment of a fine to the library of the lending institution.

Cover all expenses caused by the delay in the return of said material.

Freeze file until both debts are paid.

Payment of a fine to the library of the lending institution.

Payment of a $50.00 fine to the Anahuac Mexico University Library.

Freeze file until both debts are paid.

Loss of material or damage to the Interlibrary Loan (ILL)

Replace the material Cover all expenses incurred.

Replace the material Cover all expenses incurred.

Removal of materials

Library services will be suspended.
The breach will be reported to the university council, who will dictate the corresponding sanction.

Library services will be suspended.
The breach will be reported to the university council, who will dictate the corresponding sanction.

Note: The user will be able to deliver the material to another service area only if the area where they requested the loan is closed. Failure to return the material on time in these circumstances will result in the corresponding fine. No fines will be waived in these cases.

CAUSES OF FINE CANCELLATION

CONCEPT

POLICIES FOR STUDENTS

POLICIES FOR ACADEMIC AND ADMINISTRATIVE STAFF

Due to system failures in online renovation

Show screen shot or photo.

Show screen shot or photo.

Due to accident and/or serious illness

With medical and/or hospitalization record.

With medical and/or hospitalization record.

Due to natural phenomena

Airplane tickets, bus tickets, and/or lodging bill.

With airplane tickets, bus tickets, and/or lodging bill.

Due to legal problems (theft of car with the material inside, armed robbery)

With legal record, police report, tow truck receipt.

With legal record, police report, tow truck receipt.


Technology Service for Teaching and Research (SETEDI) (South Campus)
Art. 10.- To obtain the Technology Service, you must be a student, professor, or administrative staff of the Anahuac Mexico University.

Art. 11.- Be registered in the Library system.

Art. 12.- Read and sign the service policy document the first time the technology service is requested.
Borrow the technological equipment, users must present their current ID card.
The SETEDI equipment is for exclusive use within the University facilities and is only provided to internal users. In exceptional cases, the Library director and/or the director of the School or Faculty may authorize the use of the equipment outside the University Campus, prior to which a printed or electronic request must be submitted.

Art. 13.- This loan is not subject to any form of renewal.

Art. 14.- Users will be responsible for the proper use and care of the equipment; therefore, they must:
a) Handle it appropriately, according to the characteristics of the equipment.
b) Avoid exposing the materials and equipment to climatic environments that may cause damage or even loss thereof.
c) Avoid repairing any malfunctions of the equipment.
d) In case of malfunction, report it immediately to the staff in charge of the SETEDI.
e) Be careful with sensitive parts of the equipment or materials (projector lenses).
f) Avoid leaving audiovisual materials or equipment unattended in classrooms.
g) Cover the total cost in the following cases: replacement for loss, or repair of damages caused to the equipment.
h) At the end of the loan period, the student must return the equipment complete and in good physical and functional condition, a situation that the SETEDI staff must verify in the presence of the user.
i) Return the equipment on the date and time indicated; otherwise, the following policies will apply:

Type of material

Case

Penalty

Laptop or accessory.

Overdue.

$100.00 (for each item registered).

Projector.

Overdue.

$500.00

Cable (any type), screen.

Overdue.

$500.00

Any equipment or accessory.

Total or partial loss, damage, mutilation, or misuse.

The total cost must be paid.

Any equipment or accessory.

Abandoning it in a classroom or area.

The late fee for at least one day must be paid and, if necessary, the case will be submitted to the immediate higher authority.



Other Provisions
Art. 15.- Library personnel will refer all forgotten items to the circulation and loan desk. In the case of electronic devices, only University security personnel may pick them up in the different areas of the University, and they will be kept for a maximum period of one week from the day they are found. After this period, the objects will be sent to the General Services area. The Library is not responsible for the objects that are brought into its facilities. Under no circumstances is the Library responsible for objects or identity documents left on its premises. Such items will be sent to General Services.


Transitories

CHAPTER IX Transitories

Art. 16.- Anahuac Mexico University users must know and observe the provisions contained herein; therefore, ignorance of these terms will not excuse the users of any liabilities resulting from their failure to comply.

Art. 17.- Unforeseen events not contained herein will be resolved by the director of the Anahuac Mexico University Library.

Art. 18.- This Regulation shall be effective as of March 1, 2019.

Art. 19.- The provisions contained in the previous Regulation are henceforth void.


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