Frequent Questions (FAQS)
I have books on loan and they have expired. What do I do if the University is still closed? (clic)Until we can reach an opening of the University, the Library will automatically update the return date. There are no fines or surcharges.
How do I access the Digital Library? (clic)
Enter the link: https://www.anahuac.mx/mexico/biblioteca/biblioteca-digital Select the type of resource. When you select one of them, it will ask you for a username and password, which are the same with which you enter your institutional email.
Who can use the Digital Library? (clic)
Anyone who belongs to the Anáhuac México community and who has their institutional email account and password, for example name.surname@anahuac.mx
What are the opening hours to the public at the moment? (special schedule for health contingency) (clic)
Online service:
Monday to Friday: 09:00 a.m. to 6:00 p.m.
Saturday, at the moment there is no service.
How to start a search in the library catalog? (clic)
- Enter the website: https://www.anahuac.mx/mexico/biblioteca/.
- Go to the CATALOG option and select the campus of origin (North Campus or South Campus).
- Enter the search term in the search window (title, author, subject, etc.).
- When displaying the search results, filtering with the options in the column on the right side of the screen in the "Change your results" area with these options can be made more specific about the type of material, period of time, etc.
How can I consult the library's digital resources from the catalog? (clic)
- Select CATALOG and choose the campus of origin (North Campus or South Campus)
- Click on the top right on SIGN IN
- Enter your institutional email, then your password (the same one you use for your email)
- You will realize that the system validated your data when your name appears at the top
- Once validated, you can make use of all the digital resources of the Library
- Make your query, entering the term in the search box
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How do you get the institutional mail to access the library? (clic)
Enter the following link and fill out the form (in a period of 1 to 2 days you will have your personal email): https://ww2.anahuac.mx/dti/reportes/formatos/f32verifalumns.php
What can I do if I can't find the information I'm looking for in the library? (clic)
Contact the library advisers through the bibliocarreras microsite https://www.anahuac.mx/mexico/biblioteca/bibliocarreras and locates the person in charge for specialized support. and locates the person in charge for specialized support. Facebook / Instagram / Twitter @biblioanahuac
I need to learn how to use a database. What can I do and who shall i asked to? (clic)
We have the service of specialized workshops, designed for the use and management of library resources. Request it through the library microsite by filling out the form: https://www.anahuac.mx/mexico/biblioteca/talleres or contact the Lic. Martha Baleón martha.baleon@anahuac.mx North campus or to the Lic. María Soledad Hernández soledad.hernandez@anahuac.mx in South Campus.
What should I do if an identification error appears when I log in to the catalog? (clic)
If the message is as follows: “The identification process has failed. Please contact the library for assistance. Log out from the external authentication system"
The problem has to do with the registration in the library platform. Request support directly from the Lic. Cristina Solis cristina.solis@anahuac.mx for activation. Accompany your email with the following information:
- Full name
- File number
- Institutional mail
- Address and telephone
- Status: student / teacher / graduate
I have problems accessing my email account, I don't remember my password. Where can you help me? (clic)
Enter the following link: https://www.anahuac.mx/mexico/dti/ to request support with the account.
On which page can I enter my institutional email? (clic)
Sign in to Office 365: https://www.office.com/?omkt=es
I am an online graduate student. How do I enter the Digital Library? (clic)
Contact Miriam Chávez miriam.chavez@anahuac.mx, she will support and indicate the procedure to access the electronic resources of the Library.
How can I generate a user to access the UpToDate App on my cell phone? (clic)
These are the steps:
- Open the App UpToDate
- Click e “OpenAthens Log In”
- Select the institution “Universidad Anáhuac”.
- Login with the institutional account
- Accept the terms and conditions
Where can you request the purchase of books, which are not in the collection? (clic)
Request it through the link: https://www.anahuac.mx/mexico/biblioteca/solicitud-de-libros.
Where can I find the databases of the degree I'm studying? (clic)
Enter the section of bibliocarreras: https://www.anahuac.mx/mexico/biblioteca/bibliocarreras In this site we group the electronic resources of the library by study area.